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ClickReserv

Last updated: May 13, 2026

SMS Terms

ClickReserv, a SebasTN product, uses SMS to deliver booking reminders, confirmations, and status updates for appointments and reservations you make through the platform. These terms cover what we send, how to opt in, and how to opt out.

What we send

We send transactional SMS messages from the toll-free number +1 (877) 352-5135 when:

  • You book an appointment through a business that uses ClickReserv (confirmation message immediately after booking).
  • Your appointment is approaching (reminder typically sent 24 hours before the appointment).
  • Your appointment status changes (rescheduled, cancelled, no-show flagged) and we need to notify you.
  • The business sends you a one-time message related to your booking (e.g. asking you to confirm receipt of a pickup order, or a one-off “running 10 min late” note).

We do not send marketing or promotional SMS through this number. ClickReserv does not sell, rent, or share your phone number with any third party for marketing.

How you opt in

SMS notifications are opt-in. You enable them when you book an appointment by entering your phone number and checking the consent checkbox that reads:

I agree to receive SMS booking reminders and notifications from ClickReserv and the business I’m booking with. Message and data rates may apply. Reply STOP to opt out.

You can also enable SMS later from your booking confirmation page or by replying to any of our SMS with “START”.

How you opt out

Three equivalent ways, any one works:

  • Reply STOP to any message from +1 877 352 5135. You will receive one final confirmation message and no further SMS will be sent to that number.
  • Disable SMS notifications on your account profile or booking confirmation page.
  • Email support@reserv.click from the address associated with your booking.

Reply HELP to any message for help, or visit our contact page.

Frequency

SMS frequency is event-driven — we only send when you book, when an appointment is approaching, or when its status changes. There is no recurring schedule. A typical customer receives 2–4 messages per appointment.

Carriers

Carriers supported include AT&T, Verizon, T-Mobile, US Cellular, and other US and Canadian carriers. Message and data rates from your carrier may apply. Neither ClickReserv nor the participating carriers are liable for delayed or undelivered messages.

Privacy

Phone numbers used for booking SMS are stored encrypted and are never sold, rented, or shared with third parties for marketing purposes. The business you book with also receives your phone number so they can contact you about the appointment. See our privacy policy for the full data handling story.

Changes

We will update this page when our SMS practices change. The “Last updated” date at the top reflects the most recent revision. Continued use of SMS notifications after a change constitutes acceptance of the revised terms.